Refund and Exchange Policy for Digital Products

Refund and Exchange Policy for Digital Products

Last Updated: December 12, 2024

Non-Refundable Policy

Due to the nature of digital products, all sales are final. Once a digital item has been downloaded or accessed, we are unable to process refunds under any circumstances.

Exchange Policy

Exchanges for digital products may be considered only in the following situations:

1. File Errors: If the file is corrupted, incomplete, or inaccessible, please contact us within 7 days of purchase. We will provide a corrected version of the product at no additional cost.

2. Incorrect Item: If you accidentally received the wrong product, please notify us within 7 days, and we will exchange it for the correct item.

Support

If you encounter any issues with your digital product, please contact us at info@samonelovett.com. We are committed to ensuring your satisfaction and will do our best to resolve any concerns.

By purchasing a digital product from our store, you acknowledge and agree to this Refund and Exchange Policy.